How to obtain refunds for tickets

SPAC staff will be contacting everyone who booked tickets with a view to refunding monies between April 4 and May 10 31.

◇ If you booked through SPAC’s website at https://festival-shizuoka.jp/2020/en/ticket/
Those who paid for tickets by credit card, intending to collect them at the venue(s):
You don’t need to take any further action.
Monies will be refunded into your card account automatically, so please check your statement carefully. (The timing depends on each card company.)

◇ If you booked tickets in other ways:
Please inquiry about refund via the Contact page of our website (https://festival-shizuoka.jp/2020/contact/en/).
We will contact you individually as necessary.


Festival Passport
Sold Out

SPAC Membership:¥12,000

Individual ticket price ¥4,200 (per adult, one performance)
SPAC Members ¥3,500 (per adult, one performance)
Pair discount ¥3,700 (per adult, one performance)
Group discount ¥3,300 (per adult in group of three or more, one performance)
Seniors discount* ¥3,500 (per adult over 60, one performance)
*Please present ID at door
Student discounts University students*: ¥2,000
High school students and under*: ¥1,000
*Please present student ID at door
Disability discount ¥2,900 (for those with a disability pocketbook)

**More than one discount cannot be claimed per purchase. Please claim any discount when making a reservation.

[Nursery room]
SPAC provides a nursery room where you can watch the performance with your infant children.
(up to three children, based on a first come first served basis; reservation required)

[Nursery service]
Please contact us by 19 April in advance if you would like to use the free nursery service run by volunteers.

  • 26 April “Birds of a Kind”
  • 29 April “The Lingering Now-O agora que demora -Our OdysseyⅡ”
  • 2 May “Love Triumphant”

Coverage: Infants aged two and over

How to Purchase

Prior reservation for SPAC Members begins on 1 March at 10:00
Advance tickets Sale begins on 8 March at 10:00
Phone reservations from 10:00-18:00 at SPAC ticket center
TEL: 054-202-3399
Online reservations Purchase Tickets Online
– Please enter from the language button “English”.
– Payment is possible with the following credit cards: DC, UFJ, NICOS, VISA, and Master. Tickets purchased through this website can be received at the venue from one hour prior to each performance.
Purchase at BOX Office SPAC ticket center (10:00-18:00)
Purchase at Seven Eleven Please use Multi Copy Machine inside stores

Day Ticket

Available at the entrance counter for leftover seats, from one hour prior to each performance.
*Please confirm ticket availability on the day by phone or by visiting Twitter (@_SPAC_)
*Ticket reservations will finish at 18:00 on the day before the performance.

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