How to obtain refunds for tickets
SPAC staff will be contacting everyone who booked tickets with a view to refunding monies between April 4 and May 10 31.
◇ If you booked through SPAC’s website at https://festival-shizuoka.jp/2020/en/ticket/
Those who paid for tickets by credit card, intending to collect them at the venue(s):
You don’t need to take any further action.
Monies will be refunded into your card account automatically, so please check your statement carefully. (The timing depends on each card company.)
◇ If you booked tickets in other ways:
Please inquiry about refund via the Contact page of our website (https://festival-shizuoka.jp/2020/contact/en/).
We will contact you individually as necessary.
Ticket
Festival Passport
Sold Out
Regular：¥14,000
SPAC Membership：¥12,000
| Individual ticket price | ¥4,200 (per adult, one performance) |
|---|---|
| SPAC Members | ¥3,500 (per adult, one performance) |
| Pair discount | ¥3,700 (per adult, one performance) |
| Group discount | ¥3,300 (per adult in group of three or more, one performance) |
| Seniors discount* |
¥3,500 (per adult over 60, one performance) *Please present ID at door |
| Student discounts |
University students*: ¥2,000 High school students and under*: ¥1,000 *Please present student ID at door |
| Disability discount | ¥2,900 (for those with a disability pocketbook) |
**More than one discount cannot be claimed per purchase. Please claim any discount when making a reservation.
［Nursery room］
SPAC provides a nursery room where you can watch the performance with your infant children.
(up to three children, based on a first come first served basis; reservation required)
［Nursery service］
Please contact us by 19 April in advance if you would like to use the free nursery service run by volunteers.
Dates:
- 26 April “Birds of a Kind”
- 29 April “The Lingering Now－O agora que demora －Our OdysseyⅡ”
- 2 May “Love Triumphant”
Coverage: Infants aged two and over
How to Purchase
| Prior reservation for SPAC Members | begins on 1 March at 10:00 |
|---|---|
| Advance tickets | Sale begins on 8 March at 10:00 |
| Phone reservations |
from 10:00-18:00 at SPAC ticket center TEL: 054-202-3399 |
|---|---|
| Online reservations |
– Please enter from the language button “English”. – Payment is possible with the following credit cards: DC, UFJ, NICOS, VISA, and Master. Tickets purchased through this website can be received at the venue from one hour prior to each performance. |
| Purchase at BOX Office | SPAC ticket center (10:00-18:00) |
| Purchase at Seven Eleven | Please use Multi Copy Machine inside stores |
Day Ticket
Available at the entrance counter for leftover seats, from one hour prior to each performance.
*Please confirm ticket availability on the day by phone or by visiting Twitter (@_SPAC_)
*Ticket reservations will finish at 18:00 on the day before the performance.
